Effective Date: 15 JUNE 2025
Last Updated: 12 JUNE 2025
This Cookie Policy explains how Koncept Services ("we", "our", or "us") uses cookies and similar tracking technologies when you visit our website www.konceptservices.in (the "Site"). This policy explains what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work more efficiently, provide a better user experience, and to provide reporting information to the website owners.
Cookies set by the website owner (in this case, Koncept Services) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).
We use cookies for several reasons:
Essential Website Functionality: To ensure our website works properly and securely
User Experience: To remember your preferences and provide personalized content
Analytics: To understand how visitors use our website and improve our services
Marketing: To show relevant advertisements and measure their effectiveness
Security: To protect against fraud and unauthorized access
These cookies are essential for the website to function properly. They cannot be disabled.
Session Management: Keeps you logged in during your visit
Security: Protects against cross-site request forgery attacks
Load Balancing: Distributes requests across our servers
Shopping Cart: Remembers items in your cart
Legal Basis: Legitimate interest for website functionality
These cookies help us understand how visitors interact with our website.
Google Analytics: Tracks website usage and user behavior
Page Views: Counts page visits and popular content
Site Speed: Monitors website performance
Error Tracking: Identifies technical issues
Legal Basis: Your consent (can be disabled)
These cookies enable enhanced functionality and personalization.
Language Preferences: Remembers your language selection
Location Settings: Saves your preferred delivery location
Display Preferences: Remembers your display settings
Chat Support: Enables customer service chat functionality
Legal Basis: Your consent (can be disabled)
These cookies are used to deliver relevant advertisements.
Google Ads: Shows relevant ads based on your interests
Facebook Pixel: Tracks conversions from Facebook ads
Retargeting: Shows ads to previous website visitors
Conversion Tracking: Measures advertising effectiveness
Legal Basis: Your consent (can be disabled)
| Cookie Name | Purpose | Duration |
|---|---|---|
| ks_session | Maintains user session | Session |
| ks_cart | Stores shopping cart items | 30 days |
| ks_preferences | Saves user preferences | 1 year |
| ks_auth | Authentication token | 24 hours |
| Service | Cookie Name | Purpose | Duration |
|---|---|---|---|
| Google Analytics | _ga, _gid | Website analytics | 2 years / 24 hours |
| _fbp | Advertising tracking | 3 months | |
| Google Ads | _gcl_au | Ad conversion tracking | 3 months |
| Payment Gateway | razorpay_* | Payment processing | Session |
When you first visit our website, you will see a cookie consent banner
You can accept all cookies, reject non-essential cookies, or customize your preferences
You can change your preferences at any time by clicking the "Cookie Settings" link in our footer
You can control cookies through your browser settings:
Chrome: Settings Privacy and Security Cookies and other site data
Firefox: Options Privacy & Security Cookies and Site Data
Safari: Preferences Privacy Manage Website Data
Edge: Settings Cookies and site permissions Cookies and site data
Note: Disabling essential cookies may affect website functionality
You can opt out of third-party cookies directly:
Google Analytics: https://tools.google.com/dlpage/gaoptout
Google Ads: https://adssettings.google.com
Facebook: https://www.facebook.com/settings?tab=ads
If you use our mobile app, similar tracking technologies may be used:
Mobile app identifiers and device information
App usage analytics and performance data
Push notification preferences
Location data (with your permission)
You can control these through your device settings and app permissions.
Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain for a set period or until deleted
Short-term (24 hours - 30 days): Authentication, cart data
Medium-term (3 months - 1 year): Preferences, analytics
Long-term (1-2 years): Analytics, advertising optimization
Some of our third-party service providers may be located outside India:
Google (Analytics, Ads) - Data may be processed in the United States
Facebook (Meta) - Data may be processed in the United States and Ireland
We ensure appropriate safeguards are in place for international transfers
You have the following rights regarding cookies and tracking:
Right to be informed about our use of cookies
Right to give or withdraw consent for non-essential cookies
Right to access information about cookies we use
Right to delete cookies from your device
Right to object to certain types of tracking
We implement appropriate security measures to protect cookie data
Cookies do not contain personally identifiable information unless you provide it
We regularly review and update our cookie practices
We comply with applicable data protection laws including GDPR and Indian privacy laws
We may update this Cookie Policy from time to time
Changes will be posted on this page with an updated "Last Updated" date
Significant changes will be communicated through our website or email
Continued use of our website constitutes acceptance of the updated policy
If you have any questions about our use of cookies, please contact us:
Koncept Services
Email: sales.kservices@gmail.com
Phone: 9999083353
Address: Ground Floor C-2/13, Khasra No. 65
Saidulajab Extension Neb Sarai Road
New Delhi 110068
Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST
This Cookie Policy is designed to help you understand how we use cookies and how you can control them. For more information about how we handle your personal data, please see our Privacy Policy.